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Privacy policy

1. Data controller

L’Établisienne (SARL NOWIDO), whose registered office is located at 88 boulevard de Picpus, 75012 Paris, operates a website that enables workshop bookings, online sales and contact requests.

In connection with these services, L’Établisienne is the data controller for the personal data collected via the website.

2. Purposes of processing

Personal data is processed in order to:

  • Manage bookings (registration, scheduling, communications related to the workshop).

  • Manage orders (basket, payment, invoicing, delivery where applicable).

  • Provide customer support (booking/order history, after-sales service).

  • Respond to your requests via the contact form.

  • Send newsletters if you subscribe.

  • Secure the website and prevent spam (e.g. reCAPTCHA).

3. When do we collect personal data?

We collect personal data when:

  • you book a course/workshop (via the booking module),

  • you place an order on the online shop,

  • you create a customer account (if enabled),

  • you contact us via a form,

  • you subscribe to the newsletter,

  • you browse the site (technical cookies and, where applicable, audience measurement).

4. Data processed

Depending on the situation, the data may include:

  • identity (first name, last name),

  • contact details (email address, phone number),

  • billing/delivery information (address),

  • booking-related information (workshop selected, date, participants),

  • technical information (IP address, browsing data), limited to what is necessary.

5. Workshop bookings (Amelia)

Bookings are managed via the Amelia Booking plugin (WordPress).

The data required for booking (identity, contact details, workshop/date, etc.) is stored in order to:

  • confirm your booking,

  • send you practical information and reminders,

  • manage the schedule and welcome you on site.

6. Online shop (WooCommerce) and payments (WooPayments)

The online shop is managed via WooCommerce.

Card payments

Card payments are processed by WooPayments.

No card payment data is stored by L’Établisienne: payment information is handled via the secure payment provider.

Other payment methods

If “offline” payment methods are offered (e.g. cheque, bank transfer, gift voucher), the related information is used only for order tracking and validation.

7. Newsletter (Brevo)

If you subscribe to our newsletter, we collect at least your email address (and, depending on the form, possibly your first/last name).

This data is processed via Brevo in order to:

  • manage your subscription,

  • send you our communications,

  • manage unsubscribes.

You can unsubscribe at any time using the unsubscribe link in every email.

8. Contact form

Data sent via the contact form is used only to respond to your request.

It may be kept for as long as necessary to handle your request and archive the exchange, then deleted.

9. Security and anti-spam (Google reCAPTCHA)

To limit spam and secure forms, we use Google reCAPTCHA.

reCAPTCHA may collect technical information (e.g. IP address, interactions) to determine whether the user is human. This information is processed by Google in accordance with its own privacy rules.

10. Site translation

The site may be available in several languages via TranslatePress. This module may use technical cookies to remember the displayed language.

11. Data recipients

Your data is accessible only to:

  • authorised staff at L’Établisienne (booking management, order management, support),

  • and our technical service providers, only where necessary:

    • booking (Amelia),

    • shop/payment (WooCommerce/WooPayments),

    • newsletter (Brevo),

    • anti-spam (Google reCAPTCHA),

    • website hosting and technical maintenance.

We do not sell or rent your data.

12. Cookies

The site uses cookies:

  • technical cookies (site operation, WooCommerce basket, language, security),

  • and potentially cookies linked to third-party services (e.g. reCAPTCHA).

A consent banner allows you to manage your preferences where required.

13. Data retention

Data is kept only for as long as necessary for the purposes described above, then deleted or archived in accordance with legal obligations.

As an indication, data linked to commercial relationships may be retained for up to 3 years after the last contact or transaction, unless a different legal obligation applies (e.g. accounting retention requirements).

14. Your rights

Under the GDPR, you have the following rights:

  • access and rectification,

  • erasure,

  • restriction and objection,

  • portability (where applicable),

  • withdrawal of consent (newsletter, non-essential cookies).

To exercise your rights or ask a question:

Laurence Sourisseau – L’Établisienne

Telephone: 01 43 46 35 32

Or via the contact form.

If you believe, after contacting us, that your rights are not being respected, you may file a complaint with the CNIL: cnil.fr.

15. Bloctel

To stop receiving unsolicited marketing calls, you can register with Bloctel: https://www.bloctel.gouv.fr/